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E-commerce Website Design and Development Services

Today, when everything has gone online and every individual is online to make a purchase from an online store, it is imperative for an e-commerce store to lose their identity. In such a huge online community, if you want to make a mark as an E-commerce business, you know it could be a tough job. This is where the E-commerce website design and development services can come to your rescue.

Understanding your key requirements and all that you want to showcase on your website are the prerequisites of putting up an E-commerce business. With clear objectives, you can approach and let a website development team work on your project.

In this post, we shall be learning about the challenges in E-commerce website development and the best e-commerce website development company you can contact.

Major Challenges in E-commerce Website Development

This section takes us through some major challenges in e-commerce website development. Some notable challenges that we all know of include e-commerce website development costs and finding the right e-commerce website development services. So, let’s begin.

Security: This is a major issue the companies have to deal with when coming up with an e-commerce website. Customer information collected should be safeguarded at all times. Using encryption methods and implementing secure payment gateways are some of the solutions here.

Mobile Responsiveness: Today, when shoppers increasingly use mobile phones for shopping, it is crucial to ensure that your e-commerce website development covers mobile responsiveness.

Actual Conversions: E-commerce companies often face the challenge of fewer conversions. They may experience a lot of traffic but the effective conversions do not correspond to the traffic.

Market Competition: The E-commerce arena has seen a lot of competition in the past decade with the rise of the internet. It has increasingly become difficult for companies to stand out and persuade customers to purchase from them.

Verticals We Cater To

YRC aims to incorporate the best services for its clients when it comes to e-commerce website development services. We play a pivotal role in assisting companies across various verticals to make an important place in the e-commerce marketplace.

Let’s take a closer look at what we offer:

a) B2C E-commerce

Customer satisfaction takes the front seat when it comes to the B2C e-commerce zone. We focus on providing consulting services and creating engaging user interfaces. These are not only user-friendly but also help in captivating the target audience.

We also optimize website navigation and streamline checkout processes. All these together ensure that the customers have a good experience. Moreover, there are personalized marketing strategies that we assist our clients with. This helps them create a strong online presence and look forward to repeat business.

b) B2B E-commerce

For B2B e-commerce website development services, we focus on reinstating efficiency and functionality. Our consulting team holds the expertise in developing robust platforms. We incorporate features that help streamline transactions and enable efficient order processing. Also, there are features like pricing plans that are transparent and client-friendly.

c) D2C, DTC E-commerce

There has been so much advancement in the D2C or Direct-to-Customer e-commerce arena. We as a consulting firm ensure that you find the right path to make your inroads into this market. We guide businesses to create online stores and develop branding and marketing strategies.
Our strategies are directed towards helping you to create direct connections with your customers. You can maximize brand visibility and drive maximum conversions.

At YRC, we are dedicated to understanding your requirements and working on initiatives that let you derive optimal output for your venture. Our tailored approach enables you to achieve your goals in an expedited manner.

Our Methodology to Develop E-commerce Website

At YRC, we ensure developing a methodology for developing e-commerce websites is grounded in a strategic and meticulous approach. It is our belief that delivering solutions that are in line with your business objectives and industry standards.

This section provides an insight into our methodology.

a) Business Model Evaluation

While providing e-commerce website design and development services, the first step we take is to understand the core of your business. We, at YRC, believe that collaborating with your team can help us achieve the comprehensible structure of your unique requirements.

We also take notes about your business goals and your target audience. Crucial data such as unique value propositions and revenue systems are also collected. All these notes and information help us to chalk out a tailored e-commerce solution for your business. This information serves as the foundational understanding which is essential to ensure that our website development is in line with your requirements.

b) Industry best practices evaluation

Ours is a team that dedicated itself to meticulous evaluation of industry best practices. It also looks into the emerging and latest trends that are developing in the e-commerce industry. Our team is consistently apprised of the technological advancements. Additionally, they also understand consumer preferences and behavior. Based on this extensive information pertaining to the development of the e-commerce platform, we assist you in ensuring a competitive online presence.

The entire process entails a complete set of exercises that involve the best practices in the industry; which is aimed at putting your brand and business at the forefront of the market competition.

c) Website Design – UI/ UX

Our website design strategies are focused on user satisfaction. Therefore, we prioritize creating intuitive and visually appealing user interfaces or UIs. We understand that the UX-user experience is dependent on the way they experience the UI.

Our team puts efforts into enhancing the overall user experience. There are a lot of strategies drawn about the placement of the elements and ensuring seamless navigation across the website. The users or the customers can move around and surf the website for their desired products or services easily.

Eventually, the website design strategy is targeted towards conversions and brand loyalty.

d) Website Development

Our development team ascertains that all that you have envisioned comes alive on the website. This is accomplished with a thorough the latest technology and coding standards. Robustness and security are some of the most important factors that are taken into account while developing the website.

We are committed to transparency throughout the development process. We furnish you with regular updates on the progress and also conduct feedback sessions. There are multiple rounds of testing phases to ensure that the system performs as desired.

In other words, we make sure that you get an e-commerce website that reflects your brand identity and the one that exceeds your expectations.

Our Process

While we have shared some details about our effort, this section will elaborate upon our entire process of website development. At YRC, we provide our clients with an organized and transparent process. Here is an insight into it:

a) Project Management for progress tracking

This marks the onset of strong project management methodologies in place. We employ practices and methods that are aimed at producing a well-thought-out website structure. We use the latest tools to plan and execute the strategies for the e-commerce development project.

We also keep strong adherence to the timelines and oversee the timely completion of the project. Our team of experts also ensures that all the challenges are addressed.

b) SPOC allocated who shall be the acting project manager

We allocate a SPOC – a single point of contact to enhance communication. The individual acts as the project manager and serves as the POC between our team and yours. The individual is also in charge of ensuring clear communication about project goals, timelines, and deliverables.

c) Regular review meetings on the progress

We conduct regular review meetings to discuss the progress and to understand any concerns our clients may have. These concerns are addressed promptly and feedback is gathered. We encourage open communication for mutual growth and learning. This way, your expectations are met and exceeded. The whole process showcases flexibility and transparency in our approach.

Why YRC for e-commerce website development?

Our clients choose YRC for unparalleled multi-vendor e-commerce website development. Here are some top reasons they go for YRC:

  • Innovative design
  • Engaging user experience
  • Dedicated project manager
  • Transparent progress tracking
  • Regular reviews

Our expert team of designers and developers come together to design your desired online store apt for today’s online marketplace.

FAQs

Which is the best platform for e-commerce website development?

The choice of the best platform depends on your specific needs. If you are looking for a versatile and multi-vendor website, then our team can work on the basics and derive a plan that encompasses all your requirements for your ideal e-commerce website.

What is the e-commerce website development cost?

The cost of e-commerce website development is dependent on a lot of factors. These include the complexity, features, and platform. We provide you with customized quotes after understanding your project. Our competitive pricing plans and commitment to deliver on-point solutions are unwavering. You can be sure of complete transparency in pricing and our value-driven solutions for your e-commerce success.

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CONTACT

PROCESS AUTOMATION

The idea of having Ecommerce Consultants on-board from the beginning itself points towards reducing the involvement of the promoters in daily operations. Ecommerce Businesses willing to be a brand reaping profits & sustaining the competition must ensure that most of their processes should be automated. The more the manual intervention, the more would be the errors.

In Ecommerce business, you get only 1 chance to impress the customer & if you mess up there, you lose the customer for long.

Process automation in respect to all the activities pertaining to customers from order receiving to order fulfilment is a must for a seamless experience for the customers.

Task Management is another grey area where most deadlines fail as 90% of the tasks are assigned manually & are forgotten, unheard, misunderstood or mistaken.

YRC Team of Ecommerce Management Consultants helps to make maximum of the processes system-driven to ensure minimalistic manual intervention.

VIDEOGRAPHY & PHOTOGRAPHY

No matter how good your product is, the customer would know only if it looks good.

Photography includes the following steps:

  • Cataloguing your products
  • Cataloguing your images
  • Backup your images (A few cloud storage solutions include Dropbox, Google Drive, Bitcasa, Apple’s Cloud Storage etc.)
  • Choose the right camera & lens (You may also outsource the photography to a third party agency)

DIGITAL MARKETING

Digital Marketing includes SEO & SMM. SEO i.e. Search Engine Optimization includes activities like back-linking, meta tags, blog-writing etc. to ensure your website ranks on the 1st page on Google Search.

Next comes SMM i.e. “Social Media Marketing” which as the name suggests including promoting your products on all the social media sites, email marketing, influencer marketing & several other BTL activities.

These activities are going to be recurring & would decide the traffic on the website, the conversions, whether the right target market is tapped, the likes, the views, the orders, the reviews & much more. YRCs Ecommerce Consultants create a budget for digital marketing right from pre-launch to launch & for each month thereafter.

Building digital marketing strategies in coordination with the agency, selecting them to signing them off would be the role of YRC.

This ensures seamless coordination, detailed interactions & desired execution as it is always advisable to work with a single agency than multiple of them.

IT INTEGRATION

Selection of the right software for smooth functioning of back-end operations right from production to webstore display would be suggested and integrated by YRC Team.

YRC’s Team defines SOPs of Product Movement, maps it with the locations & people. They then create a blueprint of all the features required in the software & help in shortlisting & selection.

IT Integration involves connecting your offline inventories with real-time online webstore so when a sale occurs, inventories get deducted real time across offline as well as online platforms.

This helps in accurate inventory management, maintaining the MOQs, re-order levels & achieving the optimum inventory levels.

Some popular software include unicommerce, viniculum for your front-end website management & Genisys for your entire back-end Purchase, Production, Accounting, Invoicing etc. management.

WAREHOUSE & LOGISTICS PLANNING

  • How many cities or countries you wish to sell in?
  • Where should your Warehouse be located?
  • Should you have one warehouse in each country or city?
  • Should you be having your own delivery team in your base city?
  • Would the 3rd party vendors be reliable? What happens when they lose or misplace your product during delivery?
  • How should I manage the logistics if my goods are coming from different countries?
  • How should the goods be stored and barcoded?
  • How much space do I require for warehouse?
  • I am sure several such questions must be haunting you while you think of starting your own fashion ecommerce brand.

 

At YRC, our warehousing and logistics experts can help you devise a strategy for all of the above mentioned queries and much more.

We design the layout of the Warehouse considering the inward, goods processing, software entry, barcoding, outward, goods return, scrap storage, goods stacking & much more.

Logistics route plan is devised considering the manufacturer to your warehouse and from there to last mile delivery locations.

UI & UX DESIGNING

This Step involves 03 distinct parts:

Part 1: Choosing the right Platform:

From several platforms available in the market right from Shopify to magento, woocommerce, prestoshop, wordpress etc. you must choose the one that fits best for your business

Part 2: UX Designing:

“UX” denotes User Experience, which if put in simple language is building the functional requirements of the website.

UX Designing includes designing the features required in the website, customer journey map, website features, the browsing features, navigation features, ecommerce order management process flow, checkout cart features, catalogue management, ecommerce payment system, cross selling features & much more.

“As per statistics, 68% of the customers abandon the carts before payment”

An interesting UX ensures the customer sticks on to the website for a longer time.

Part 3: UI Designing:

UI stands for User Interface, which means designing the look and feel of the website. UI includes using the right colours, elements and the entire aesthetics of the website.

A good User Interface ensures the user completes the task that he has come for. It navigates the user through the journey of the brand in the simplest but most effective way.

The UX designer maps out the bare bones of the user journey; the UI designer then fills it in with visual and interactive elements.

If User experience is the bare bone, user interface wraps it up with an attractive cape.

At YRC, our team if experts can help you develop the entire User Journey to ensure it is engaging!

SAMPLING & PRODUCTION

This step follows the “Designing” Phase, whether you have an in-house design team, freelance designers or an outsourced design company. It is one of the most exciting phases, as here you see your designs turning into products & your ideas turning into reality.

In most start-up cases, production is outsourced i.e. brands tie-up with the established manufacturers/ job-workers to get their products manufactured.

Sampling involves multiple 04 Stages, Fit-Sample, Prototype Sample, Pre-Production Sample & the Production Sample.

Prototype Sample is the first sample provided to the buyer. It can be in any fabric/ colour. This sample is just to understand whether the product design looks equally great in reality.

Fit Sample, as the name suggests is prepared to check the fit of the garment i.e. the various sizes, length, width etc.

Pre-production is made by the actual production line. Here the stitching quality and other aspects related to manufacturing are checked. This is the last stage where rejection can be accepted.

Production Sample is made before the production which is the replica of what is going to be finally produced.

Once you are through with all this, you are good to go ahead & get your goods manufactured.

PRODUCT DESIGNING / SOURCING

Product Designing or Sourcing is the heart of the Ecommerce Fashion Brand.

Product Designing / Sourcing can be done in several ways, as follows:

  • In-house Design Team
  • Freelance Designers
  • Outsourced Design Team
  • Ready Product Sourcing (From Manufacturer or Wholesaler)

At YRC, we evaluate your business strategy & business model to arrive at the decision, which of the above ways would be best-fit for your business. In certain cases, product sourcing may be a combination of the above.

These are the people who are going to build your brand! Whether they are the designers or merchandiser, your brand look is going to be in their hands.

If you are designing each garment from the scratch, the sourcing would play crucial role in developing design identity of your brand.

Sourcing includes fabric, trims, lining & all the raw material required to build the garment.

BRANDING

Branding is the “Look of the Brand”, right from logo to tagline, the colours used, the brand story, the brand communications on social media, the packaging & all the other aspects which speak directly or indirectly to the customers. Branding constitutes the look & feel of the brand & hence must be thoughtfully planned to match with the product that we are selling.

Branding must appeal to our target audience. Example : A golden colour logo depicting finesse, art, richness, premium, however beautiful it may be individually cannot go with a brand selling affordable kids wear products. So, your logo must be in-line with your brand positioning, whether you are an expensive brand or a luxury brand or a value for money brand, it must be depicted from your “Branding”.

It is an integral part to attract the target audience.

ORGANOGRAMS & SOP’s

Organogram is the “HR Blueprint” of the business which is created at the onset, to map out the team required across each function at various stages of the business. At the launch, only key people need to be got on board to ensure the project gets started & at this stage, all of them need to multi-task. Similarly, certain financial as well as operational goals are set for addition of the further team. Example, for the operations team, we hire 1 operations manager during the pre-launch phase & we add 1 more only when the business kicks-off & we reach a volume of selling more than 1000 pcs/ month or a turnover of more than 0.1 million USD.

SOPs are Standard Operating Procedures, a bible to run the entire organization right from Sales, Purchase, HR, Order receiving to Order fulfilment, Inventory Management, Accounts, Warehouse, Logistics, Supply Chain, Production & all the other relevant functions for the business. Business must be organized from its first day of operations; only then the tasks can be delegated.

At YRC, we design the organization structure, the processes, and approximate time taken to execute each process, job profile of every member within the organization, their KRAs, KPIs & the Reporting Structure.

CRITICAL PATHWAY

Critical Pathway Analysis (CPA), is a project management technique which cannot be overlooked while launching an ecommerce fashion brand. Brand launch process is cumbersome with multiple inter-dependent & time-bound tasks involved, which need to be tracked to ensure the project remains on track.

CPA outlines key tasks across the project, their turnaround time (TAT) & the dependencies of tasks upon each other. It identifies the sequence of tasks, their interdependent steps from inception to completion, their criticalities, and their dates of onset, target dates of completion along with the key responsible person for the respective activities. Critical Pathway helps in understanding the unimportant & not urgent tasks which may jeopardize the execution of the project because of an unexpected snag! It also maps out the potential bottlenecks which might be posed because of the dependencies of tasks upon each other & cases where the next task cannot be commenced before the completion of the previous one.

CPA detects the minimum & the maximum time involvement of a particular individual or team to execute the task, thereby arriving at the overall deadlines associated with the project.

At Your Retail Coach, we design the Critical Pathway & review it periodically to ensure the project is on track & the progress is measurable.

BUSINESS STRATEGY & BUSINESS PLAN

Business Strategy includes the vision, mission, goals, business model, business plan & strategy for all the functions within the organization.

Business Strategy is a well-defined plan that outlines who, what, where, why, how & when for the company; for example, who would be the target market, how to attract the target audience, when to launch new products, where to operate from, how to handle competitors, what would be the USP, what would be long term goal of the organization & several other answers to the 5Ws of Strategy.

Business Strategy aligns the organization towards a common goal. Business SWOT helps company to identify & overcome their weaknesses & focus to sharpen the strengths. Business strategy forecasts future risks and helps business in building skillsets to overcome the potential threats.

YRC’s Business Plan focuses on creating a “Blueprint” of the business, thereby deriving the feasibility of the concept & gauge whether the opportunity is lucrative to invest time, energy & effort. Business Plan creates cash flow understanding i.e. building inflow & outflow cash projections from Week zero to week 60 i.e. 05 year projection. Business Plan calculates the capital investment, operating costs, one-time costs, recurring costs & all the other numbers relevant to obtain the breakeven sales, return on investment, return on capital, internal rate of return & several other ratios. Business Plan is also one of the important requirements if you are targeting the “Investor Route”. Fund raising becomes extremely transparent & channelized. With business plan panned out clearly, the business will know until what point must it be stretched & where to stop, which reduces the probability of unplanned investments.

MARKET RESEARCH

Starting the concept of Ecommerce Fashion brand with Market Research ensures we get detailed understanding of the industry & this research report also acts as a social confirmation for your concept. Market Research helps in understanding the target locations, their population, potential online buyers for your product, competitors for each category, and top selling products of the competitors, competitors’ price range, offers & their responses & much more. Market Research helps in thorough understanding of your brand position as compared to our competitors. It helps in identifying gaps in the market, in your category along with the scope of the said product in the desired market. This will help in validation of your concept & prevents you from making the same mistakes as your fellow brands, eventually saving your time, energy & efforts. This phase is also a make or a break phase, as the market research study may at-times come up with some eye-popping numbers & statistics which might compel you to re-think on your product or category that you are planning to sell or alter your entire concept itself!! Market Research Reports analyse the competitors’ webstore for their traffic, conversion & sales. This is extremely valuable information to derive our inventory budgets & projections, which takes us to our next phase.