Just Casuals Case Study

About the Company

Just Casuals is an affordable fashion brand with mens, women’s and kidswear categories.
The company has 20+ stores across India.

Challenges

• Wanted to develop Standard Operating Procedures (SOPs) across all core departments i.e Store operations, HR, Inventory, Procurement and Accounts

• Wanted to find gaps within the As-Is Process

• Wanted to restructure the organogram

• Wanted solutions to streamline operations and reduce the involvement of Top Level Management in daily operations.

YRC Solution

• YRC team designed the SOPs across all the core functions 

• Clearly defined the roles & responsibilities of respective department team members within all the processes

• Restructured the organogram

Impact

• Managers started to take more responsibilities 

• Implementation of strong internal audit checklists helped to eliminate the gaps in customer service and store operations

• Rolling out SOPs became easy across multiple stores 

• New Store Opening became easy with “New Store Opening” SOPs

To refer to other clients’ testimonials https://www.youtube.com/@MindAMendgroup

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