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Hyundai Car Dealership Case Study

COMPANY

HYUNDAI-DEALER

Having 02 dealerships in Pune, India

Category: Automobile

Presence : Across Pune, India

 

CHALLENGES

  • Attrition rate very high
  • CEO wanted to increase the output of the existing team
  • No Team work
  • The operations team also needed to be aligned to work as per SOPs and generate appropriate reports as required, in the process flow.

YRC SOLUTION

  • YRC Team analyzed that the middle kevel management was not capable of handling the operational and sales staff and that was the major reason for attrition.
  • YRC implemented Performance Management System, with parameters as per every designation. Implemented PMS and developed Employee friendly policies, which ensured good governance and reduced attrition levels.

IMPACT

  • Better Team Management•Reduced Attrition
  • SOPs were followed while executing every process
  • Staff was motivated
  • Increased sense of responsibility amongst the staff
  • Turn Around Time :02Months

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