Hyundai Car Dealership Case Study
Having 02 dealerships in Pune, India
Presence : Across Pune, India
- Attrition rate very high
- CEO wanted to increase the output of the existing team
- No Team work
- The operations team also needed to be aligned to work as per SOPs and generate appropriate reports as required, in the process flow.
- YRC Team analyzed that the middle level management was not capable of handling the operational and sales staff and that was the major reason for attrition.
- YRC implemented Performance Management System, with parameters as per every designation. Implemented PMS and developed Employee friendly policies, which ensured good governance and reduced attrition levels.
- Better Team Management•Reduced Attrition
- SOPs were followed while executing every process
- Staff was motivated
- Increased sense of responsibility amongst the staff
- Turn Around Time :02Months