Select Page

Raymond Custom Tailoring Online Case Study



Having 1000+ stores across the globe

Category : Fabric | Apparel | Brands

Presence : Across the Globe



  • Standardizing the operations and streamlining the MIS Reporting at their Centre of Excellence & Training centres across India.
  • The company was looking at Strategy & Operations Consulting as well as IT Integration for 02 new concepts they wanted to introduce:
    • a. Manufacturing Hubs
    • b. E-Tailoring
  • Developing Franchise Model for their Manufacturing Hubs, for the tailors, along with their standardized operating manuals.
  • Developing Standardization in the use of Trims across the country, for their new concept of “Custom Tailoring”.
  • The project had strict deadlines to abide by.


  • Developed SOPs for Manufacturing Hubs: Analyzed the working of existing manufacturing units& evaluated their existing operations. Mapping of existing operations to the suggested ones. Defining process, procedures, job profiles, KRAs, KPI& Time lines for every process.
  • Developed Operating Manuals for all the types of Hubs: Small| Mid-size | Large
  • Developed SOPs for Centre of Excellence which included their training centres as well as all the stakeholders involved.
  • Prepared Franchise Model for Manufacturing Hub, which was the first of its kind in the country especially to
  • E-Tailoring module was designed, with the perspective of integrating E-Commerce portal with existing ERP.
  • Define Standards of Excellence for tailoring department,across 1000+ stores in the country.


  • SOPs defined are successfully integrated with their ERP Systems.
  • SOPs are implemented across their 1000+ own as well as franchise stores, centre of excellence, manufacturing hubs and tailoring department•Project was completed within stipulated time frame which included:
  • Analysis | Strategy | SOP Development | Approval of Major Stakeholders | Train the implementation Team
  • IT Integration
  • Turn Around Time : 04 Months
  • Testimonial:

Get Advice for Business Management Consulting

4 + 9 =

We work only for Visionaries.