Select Page
Mystery Shopping – An Highly Ignored Audit Tool !!!

Mystery Shopping – An Highly Ignored Audit Tool !!!

What Is Mystery Shopping? People are most honest when they know they are not being observed or tested. Mystery shopping is a method of experiencing customers’ experience from customers’ perspective. In mystery shopping, this experience is staged but without the...
Impact of Demonetization on Retail

Impact of Demonetization on Retail

On 8th November, 2016, government announced the demonetization move in a surprising fashion invalidating the existing currency denominations of Rs.500 and Rs.1000. The decision came as a surprise for the general public as more than 80% of the currencies in circulation...