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6 Ways To Grow Your Business

6 Ways To Grow Your Business

In today’s business environment, growth is the best way to survive. Growth cannot be measured if there are no parameters to define it. The basic determinants of growth revolve around the same factors ( sales, revenue, markets, customers etc. ) irrespective of the size...
Achieving Double Digit Growth in Retail

Achieving Double Digit Growth in Retail

According to IMF World Economic Outlook (Oct 2016), India is the fourth fastest growing country with its GDP projected to accelerate at 7.6% (2016) (1) and pegged at an estimated value of INR 121.65 lakh crores (2). The quickly evolving retail industry in India...
Mystery Shopping – An Highly Ignored Audit Tool !!!

Mystery Shopping – An Highly Ignored Audit Tool !!!

What Is Mystery Shopping? People are most honest when they know they are not being observed or tested. Mystery shopping is a method of experiencing customers’ experience from customers’ perspective. In mystery shopping, this experience is staged but without the...
Why is Retail Sector Unorganised in India ???

Why is Retail Sector Unorganised in India ???

Today, the retail industry in India is estimated to be over INR 40 Lakh Crores and accounts to 10% of India’s GDP. According to rough estimates, the unorganised retail sector constitutes over 90% of the country’s retail industry.   The unorganised...
Change Management in Family Business

Change Management in Family Business

Talking about change in family-run retail businesses which are running for generations opens up a can of possibilities from the perspective of change management.   Change management in family-run retail businesses may include imparting training and development to...