Behind all that we get to see in a modern retail store – organized aisles/merchandising, wide range of products, uniformed employees, payment terminal with readers and scanners, a cool and clean environment, designer interiors, lighting and seating arrangements etc....
Dive In In the near future, Gen Z is going to represent the largest cluster of customers in retail and eCommerce, after millennials. A large majority of Gen Z individuals are now already adults and active shoppers. It only makes sense for retailers to understand the...
The 7 Profit Levers Retailers Ignore Ravi’s three clothing businesses have bad customer satisfaction. He spends a lot of money on advertising and sales promotions, yet his foot traffic and sales spike for a few days and then decline. As a result, Ravi believes...
Retail Operations After months of struggling to get his head around ever diminishing profits despite excellent sales, Ravi found that he had unwittingly allowed sales staff to offer substantial un-authorized discounts. As a result, sales figures and profits continued...
Expert Retail Strategy Consulting & Advisory Expert Retail Strategy Consulting & Advisory Common Challenges faced by retail brands and businesses Intense Competition Talking about competition in retail, eCommerce continues to be the talking point of the town. An...
While time has long arrived for traditional brick-and-mortar retail businesses to embrace modernisation and transformation, this transition is also filled with uncertainties and evolving technicalities. And when talking about retail modernisation and transformation,...
